Privacy Policy

Express Windscreens (Witney) Limited (“we”, “our”, or “us”) is committed to protecting the privacy of our customers and users (“you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our windscreen replacement services or interact with our website.

Information We Collect
We may collect personal information from you when you use our services or interact with our website, including but not limited to:
• Name
• Contact information (such as email address, phone number, and address)
• Vehicle information (such as make, model, and registration number)
• Payment information
• Any other information you provide to us voluntarily

How We Use Your Information
We may use the information we collect from you for various purposes, including:
• Providing windscreen replacement services
• Communicating with you about your appointment and service updates
• Processing payments for our services
• Responding to your inquiries and providing customer support
• Improving our services and website
• Complying with legal obligations

Data Security
We are committed to ensuring the security of your personal information. We use appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Disclosure of Your Information
We may disclose your personal information to third parties in the following circumstances:
• To our service providers who assist us in providing our services (e.g., payment processors, IT service providers)
• To comply with legal obligations or enforce our policies
• With your consent
We do not sell or rent your personal information to third parties for their marketing purposes.

Your Choices
You have the right to access, update, or delete your personal information at any time. You may also opt-out of receiving marketing communications from us by following the instructions provided in such communications.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website.

Contact Us
If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us at [email protected] or 01993 774773.

This Privacy Policy was last updated on 07/03/2024.